Typical scenario

Cold air is felt beneath the sill with the window closed

If cold air is felt beneath a closed window's sill, sash adjustment may not help. Finishes conceal the lower installation joint; a thermal image is submitted, while weather or glass temperature is blamed without inspecting the connection.

What needs to be clarified

Locate air entry and distinguish window-unit leakage from the frame-to-opening joint, accounting for pressure difference and actual inspection conditions.

Materials to prepare

  • Contract, installation detail and window-system instructions
  • Installation photographs before finishing and earlier complaints
  • Window access and agreed local opening of the lower joint

What to compare

Inspect sash seals and accessible joints; record air and surface temperatures and outdoor conditions. Check localized airflow under a documented pressure difference, comparing the lower detail with other areas. If opened, record sealing continuity and layers. Interpret thermal patterns together with airflow observations.

Possible outcome of the analysis

A diagram of identified air paths and technical description may support targeted recommendations; concealed joints require explicit provisional findings and a defined further opening.

Limits of the conclusions

A cold area in a thermogram is not equivalent to air leakage. Uncontrolled pressure and concealed connections can prevent locating a seal break or defining repairs.

Expert examination of PVC windows: drafts, freezing, installation, insulating glazing units, hardware
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